Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to getting your order to you as quickly and efficiently as possible. Please review our shipping policy below for important information regarding order processing, shipping times, tracking, and delivery.
Order Processing
- Orders are typically processed within 2–5 business days after payment is confirmed.
- Orders are not processed, shipped, or delivered on weekends or holidays.
- During high-volume periods, launches, or holidays, processing times may be slightly delayed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping (U.S.): 2–4 business days
- International Shipping: 7–21 business days
Delivery times are estimates and are not guaranteed.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
Incorrect Shipping Information
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping information, contact us immediately at [your email address] before your order ships.
Lost, Stolen, or Delayed Packages
We are not responsible for lost, stolen, or delayed packages caused by the shipping carrier. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.
If you need assistance, feel free to contact us and we will do our best to help.
International Orders
International customers are responsible for any customs fees, import duties, taxes, or other charges required by their country.
We are not responsible for delays caused by customs processing.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with:
- Your order number
- Photos of the damaged item(s)
- Photos of the packaging
We will review the issue and work toward a resolution as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
Email: [dwypords006@gmail.com